customer satisfaction survey


DARCOID NOR-CAL SEAL YOUR LEADING SUPPLIER OF O-RINGS, GASKETS, SEALS AND RUBBER PRODUCTS IN THE INDUSTRY We are making every effort to improve our service. We appreciate you taking the time to give us your opinion. Thank you for your patronage, as we welcome the opportunity to be of service.

Company Name :
City :
State :
Email Address :
Customer Service
The knowledge and efficiency of the Customer Service team is::
Unacceptable Fair Average Good Excellent
When my calls are received by the Customer Service team: The courtesy and responsiveness of the Customer Service Associate is: :
Unacceptable Fair Average Good Excellent
Quotation Detail
I find the information / detail provided on my quotation to be:
Unacceptable Fair Average Good Excellent
I find the promptness & accuracy of the CSR's to be:
Unacceptable Fair Average Good Excellent
Marketing & Sales
I find the knowledge, efficiency and promptness of the Marketing/Sales team to be: :
Unacceptable Fair Average Good Excellent
My contact with Darcoid Nor-Cal Seal Field Sales Force is: :
Unacceptable Fair Average Good Excellent
I find the pricing structure at Darcoid Nor-Cal Seal to be: :
Unacceptable Fair Average Good Excellent
The literature provided by Darcoid Nor-Cal Seal is: :
Unacceptable Fair Average Good Excellent
Overall-General
The product support at Darcoid Nor-Cal Seal is::
Unacceptable Fair Average Good Excellent
In my opinion, Darcoid Nor-Cal Seal product quality is::
Unacceptable Fair Average Good Excellent
Darcoid NOR-CAL Seal delivery reliability (correct products, delivered on time) is::
Unacceptable Fair Average Good Excellent
Compared with my other suppliers, I believe that DARCOID NOR-CAL Seal is: :
Among the Worst Similar Among the Best
Additional Comments/Suggestions for improvement:


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Thank you for completing our survey. Your feedback is important to us and will be put to good use. The information you provide will never be shared with outside parties, or agencies, as your confidentiality is of the utmost importance to us at Darcoid Nor-Cal Seal.

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