Yamita has been working with our customers and providing them with a high-level customer experience for 22 years. She is responsible for customer satisfaction and loyalty, ensuring each interaction meets the customer’s needs. Yamita has built significant expertise working with customers in a broad range of industries. She has developed specialized knowledge in supporting Tier 1 Automotive customers from new projects through ramp to mass production and program end-of-life.
The favorite aspect of her position is the always positive feedback she receives from customers.
Yamita manages a team of 6 customer service representatives that are centrally located to support our customers in their time zones. She is also one of Darcoid’s longest-tenured employees, after joining the team in 1999.
In her free time, Yamita can be found at the BBQ, or playing board games with her family.
CUSTOMER EXPERIENCE MANAGER
You need to get your best product designed, validated, specified, ramped and released. We’ve got your back, from concept through zero defect supply programs. It starts with understanding what you need the seal to do. We’re ready to get started.