Resources: Order FAQs

  1. 1. Do you have a printed catalog? Can I request a line card?

    We do not produce a paper catalog. We showcase all of our products on our website which allows us to keep everything up to date. You are welcome to print these pages as needed.

    CrestTec Line Card

    Darcoid Line Card

  2. 2. How do I submit a quote?

    Please use the Contact Us page to submit a quote or inquiry. We will respond within 24 hours. You may also call our Inside Sales team at (510) 836 - 2449 ext 1.

  3. 3. Terms and Conditions- Darcoid Nor-Cal Seal

    DARCOID NOR-CAL SEAL COMPANY

    SALES AGREEMENT TERMS AND CONDITIONS

     

    1. SALES AGREEMENT AND LIMITATIONS. Any additional and/or different terms contained in Buyer's request for proposal, Buyer's purchase order, or any other communication from Buyer to Darcoid, which either conflicts with, modifies, differs from, or is inconsistent with this Sales Agreement’s Terms and Conditions and Darcoid's Sales Proposal/Quote is waived by Buyer. Darcoid reserves the right to reject any order, and such orders are subject to acceptance at Darcoid’s Oakland, California headquarters. In the event of any conflict between Darcoid’s Terms and Conditions appearing herein and the terms appearing in Darcoid's Sales Proposal/Quote, the latter shall prevail. No modification or waiver of Darcoid's Terms and Conditions is valid, unless confirmed in writing by an authorized representative of Darcoid. 

     

    2. CANCELLATION/CHANGE ORDERS. Orders may only be revised or canceled by Buyer upon Buyer’s written notice of cancellation to Darcoid and Darcoid’s written consent. Buyer may not cancel any order, or portion thereof, after shipment. Darcoid reserves the right in Darcoid’s sole discretion to permit the Buyer to cancel any order, or any portion thereof, upon payment to Darcoid of cancellation charges which are based upon percentages of work performed or work-in-progress prior to termination plus actual direct costs resulting from termination as computed by Darcoid. 

    3. Expedite Services. Darcoid Nor-Cal Seal offers Expedite Services (when available), for those client’s that require such services on a per order basis. Expedite Services are defined as “requested delivery in advance of the normally “quoted” lead time. The fee for such services ranges from a minimum charge of $25.00, but actual charges will be quoted on a real-time basis. Please consult with your Customer Service Representative at (800) 632-7264, option 1, for an Expedite Service Fee Quotation.

     

    CANCELLATION/CLAIMS. Buyer cancellations or schedule changes on built-to-order items already in production are at the discretion of Darcoid Nor-Cal Seal.

    If the Buyer claims delivery of material not as ordered, he must notify Seller within 30 days of receipt of shipment. If such claim is sustained upon examination by Seller,and material furnished is proved not as ordered to the satisfaction of both parties, the Seller shall have the option in such an event of taking back the goods or inspecting on Buyer's premises and deciding whether it shall repair, replace or credit. Seller will not allow claims for defective goods on those parts further processed by the Buyer and resulting in change of either dimensions or characteristics from Buyer's original blueprint or other specifications. Claims for shortage must be made within 30 days from receipt of the goods.


    4. RESTOCK FEE. All returns are subject to a restocking fee. A standard restocking fee of 25% applies to all returned items. Items may not be returned without prior written approval from Darcoid Nor-Cal Seal. Please consult with your Darcoid Customer Service Representative for additional details.

    5. PRICE AND PAYMENT. Terms of payment are cash upon delivery or, at Darcoid's option, with approved credit, net 30 days from date of shipment. A finance charge of 1 1/2% per month will be assessed on any amounts outstanding beyond Darcoid’s 30-day payment terms. In the event of Buyer's bankruptcy or insolvency, or if Buyer undergoes a change in ownership, fails to provide adequate assurance or security for credit extended, or takes any other action that Darcoid determines in its sole discretion adversely impacts the conditions under which credit was extended, then all amounts outstanding from Buyer hereunder shall at Darcoid’s option become immediately due and payable. In such event, Darcoid may cancel any order then outstanding at any time during the period allowed for filing claims against the estate, and Darcoid shall be paid cancellation charges which are based upon percentages of work performed or work-in-progress prior to termination plus actual direct costs resulting from termination as computed by Darcoid. . With respect to any disputed invoice, Buyer shall pay all amounts not in dispute, and Customer expressly waives the right to assert any offset or counterclaim with respect to amounts due under any invoice issued by Darcoid hereunder. Buyer expressly grants to Darcoid, and Darcoid retains a security interest in the goods sold to Buyer, and all proceeds from any sale thereof, under the California Commercial Code, until payment in full has been made to Darcoid. If Buyer defaults in any obligation hereunder, Darcoid, in addition to all other rights and remedies under these Terms and Conditions, will be entitled to all rights, powers and remedies available to a secured party under the California Commercial Code. Buyer acknowledges that this section constitutes a security agreement and on request of Darcoid, Buyer will execute any instruments Darcoid may request to perfect its security interest.

     

     

    6. REMEDIES IN THE EVENT OF CANCELLATION OR DEFAULT. In the event the Buyer cancels this order, or becomes overdue on its account payable to Darcoid by failing to pay for this order when due in accordance with the Terms and Conditions hereof, in addition to the charges assessed to the Buyer above, the Buyer shall be required to pay all costs of collection, including, whether suit be brought or not, attorney’s fees, court costs, collection expenses and other expenses which Darcoid may incur or pay in the prosecution or defense of its rights hereunder whether in judicial proceedings at law or in equity, including bankruptcy court, or whether out of court. 

     

    7. PRODUCT/PRICES CHANGES. Darcoid reserves the right to discontinue the manufacture or sale of any good or product at any time or to alter, modify or redesign its goods or products. All prices charged by Darcoid are subject to change without notice. If any governmental action or request shall prevent Darcoid from implementing any or continuing any price already in effect, Darcoid may at its option cancel Buyer’s order or any part hereof.

     

    8. TAXES. Prices are exclusive of all federal, state, local, property, or other taxes, duties, import fees or other government charges, which may now or hereafter be applicable to, or imposed upon with respect to the goods and/or services furnished under the Sales Agreement. Buyer shall be responsible for all such taxes/ charges in addition to the price of the goods and/or services. 

     

    9. DELIVERY. Delivery dates are not guaranteed, but are estimated on the basis of immediate receipt by Darcoid of all information and approvals to be furnished by Buyer and the absence of delays which are excused under Section 11 (Delays). 

     

    10. TITLE AND RISK OF LOSS. Unless otherwise agreed by Darcoid in writing, Darcoid shall select the method of shipment, shall ship the goods F.O.B. (Darcoid’s point of shipment) with title to pass to Buyer at F.O.B. point of shipment. Risk of loss, damage to, or shortage of goods shall pass to Buyer upon Darcoid’s delivery to carrier regardless of notice to Buyer. Darcoid assumes no responsibility for insuring shipments unless specifically agreed to in writing by Darcoid, in which case the cost of insurance shall be for Buyer’s account. In no event shall Darcoid be liable for damage or loss to a shipment caused by a carrier.

     

    11. LIMITATION OF WARRANTIES. Except for the express warranties specifically set forth or incorporated by reference in this sales agreement, which are the only warranties which apply to the goods and/or services furnished under the sales agreement, no other warranties whether statutory, written, oral, express, implied, including without limitation the warranties of merchantability or fitness for a particular purpose, or otherwise, shall apply. If applicable, Darcoid's basic warranty is attached hereto. Unless otherwise provided in this sales agreement, any specifications attached to or furnished with goods sold under the sales contract are descriptive and are not intended as warranties. 

     

    12. LIMITATION OF REMEDIES AND LIMITATION OF LIABILITY. Notwithstanding any other provision to the contrary contained in the sales agreement:


    A. Following delivery of the goods and/or performance of the services covered by the sales agreement, the remedies specified in the warranties set forth or incorporated by reference in this sales agreement shall constitute the sole remedies of the buyer and the sole liability of Darcoid and its subcontractors with respect to such goods and/or services, whether in contract, tort (including negligence), strict liability or otherwise, and any such liability shall terminate upon the expiration of the warranty period specified in such warranties. 

    B. In no event shall Darcoid or its subcontractors have any liability to buyer, whether as a result of breach of contract, tort liability (including negligence), strict liability or otherwise, and whether arising before or after delivery of the goods and/or performance of the services furnished under the sales agreement, for any special, indirect, incidental, consequential, exemplary, punitive or penal loss or damage of any nature whatsoever, including without limitation, damage to or loss of use of plant or equipment, expenses involving interest charges or cost of capital, loss of profits or revenues, cost of substitute equipment, facilities or services, cost of purchased or replacement power (including additional expenses incurred in using existing power facilities), or claims of buyer's customers.


    C. In no event shall the liability of Darcoid and its subcontractors for damages arising out of or connected with the sales agreement, or the performance or breach thereof, or the design, manufacture, sale, resale, delivery, installation, use, operation, maintenance, or repair of the goods and/or services provided under the sales agreement, whether in contract, tort (including negligence), strict liability or otherwise, exceed the purchase price of such goods and/or services, and buyer releases Darcoid from all claims and liabilities in excess of that limitation. At Darcoid’s election, and in lieu of the purchase price in such event, Darcoid may deliver conforming goods to buyer with respect to Darcoid’s noncompliance hereunder. Buyer waives all other remedies, statutory or otherwise, including without limitation, the remedies of specific performance and replevin. Any action brought by buyer in connection with Darcoid’s performance hereunder must be commenced within six (6) months after such cause of action accrues or it will be deemed waived.


    D. This section state’s buyer’s sole and exclusive remedy for breach of warranty.


    13. DELAYS. Darcoid shall not be liable for delays in performing or failure to perform its obligations under the Sales Agreement resulting directly or indirectly from, or contributed to by acts of God; acts or failures to act of Buyer; acts or failures to act of civil or military authority; governmental priorities; fires; strikes; or other labor disputes; accidents; floods; epidemics; war; riot; delays in obtaining or inability to obtain materials, components, labor, fuel or supplies; or any other circumstances beyond Darcoid's reasonable control.


    14. GENERAL PROVISIONS.

     

    A. Governing Law. The Sales Agreement is governed by the laws of the State of California,USA, without regard to its conflicts of laws rules. The United Nations Convention on Contracts for the International Sale of Goods will not apply. The Superior Court of theCounty of Alameda or San Francisco or the United States District Court for the Northern District of California shall have jurisdiction and venue over all controversies arising out of, or relating to, the Sales Agreement.

    B. Assignment. Buyer may not assign its rights or delegate its duties under the Sales Agreement to any third party without Darcoid’s prior written consent.

    C. Severability. If any provision in the Sales Agreement is held invalid or unenforceable to any extent, the remaining provisions will not be effected and will be enforced to the greatest extent permitted by law.

    D. Relationship of PartiesDarcoid and Buyer are independent contractors. Nothing in the Sales Agreement shall be deemed to create a partnership, joint venture, franchise, employment, or agency relationship between the parties. Neither party shall have the power or authority to bind or obligate the other party.

     

    E. Waiver. Any failure or delay by either party in exercising any right or remedy will not constitute a waiver.

     

    F. Entire Agreement. The Terms and Conditions contained herein constitute the entire agreement between Darcoid and Buyer and supersede any and all prior representations, agreements, understandings, whether oral or written, relative to the goods delivered hereunder. No course of dealing or usage of trade shall be relevant to supplement or explain any of these Terms or Conditions. No modification of these Terms and Conditions shall be effective unless agreed to in writing and executed by Darcoid.

     

  4. 4. Terms and Conditions - Crest Technology, Inc.

    CREST TECHNOLOGY, INC.

     

    SALES AGREEMENT TERMS AND CONDITIONS

     

     

    1. SALES AGREEMENT AND LIMITATIONS. Any additional and/or different terms contained in Buyer's request for proposal, Buyer's purchase order, or any other communication from Buyer to Crest Technology, Inc., which either conflicts with, modifies, differs from, or is inconsistent with this Sales Agreement’s Terms and Conditions and Crest Technology, Inc.'s Sales Proposal/Quote is waived by Buyer. Crest Technology, Inc. reserves the right to reject any order, and such orders are subject to acceptance at Crest Technology, Inc.’s Oakland, California headquarters. In the event of any conflict between Crest Technology Inc.’s Terms and Conditions appearing herein and the terms appearing in Crest Technology, Inc.'s Sales Proposal/Quote, the latter shall prevail. No modification or waiver of Crest Technology, Inc.'s Terms and Conditions is valid, unless confirmed in writing by an authorized representative of Crest Technology, Inc. 

     

    2. CANCELLATION/CHANGE ORDERS. Orders may only be revised or canceled by Buyer upon Buyer’s written notice of cancellation to Crest Technology, Inc. and Crest Technology, Inc.’s written consent. Buyer may not cancel any order, or portion thereof, after shipment. Crest Technology, Inc. reserves the right in Crest Technology, Inc.’s sole discretion to permit the Buyer to cancel any order, or any portion thereof, upon payment to Crest Technology, Inc. of cancellation charges which are based upon percentages of work performed or work-in-progress prior to termination plus actual direct costs resulting from termination as computed by Crest Technology, Inc.

     

    CANCELLATION/CLAIMS. Buyer cancellations or schedule changes on built-to-order items already in production are at the discretion of Crest Technology, Inc.

    If the Buyer claims delivery of material not as ordered, he must notify Seller within 30 days of receipt of shipment. If such claim is sustained upon examination by Seller,and material furnished is proved not as ordered to the satisfaction of both parties, the Seller shall have the option in such an event of taking back the goods or inspecting on Buyer's premises and deciding whether it shall repair, replace or credit. Seller will not allow claims for defective goods on those parts further processed by the Buyer and resulting in change of either dimensions or characteristics from Buyer's original blueprint or other specifications. Claims for shortage must be made within 30 days from receipt of the goods.

    3. EXPEDITE SERVICES. Crest Technology, Inc., Inc. offers Expedite Services (when available), for those client’s that require such services on a per order basis. Expedite Services are defined as “requested delivery in advance of the normally “quoted” lead time. The fee for such services ranges from a minimum charge of $25.00, but actual charges will be quoted on a real-time basis. Please consult with your Customer Service Representative at (800) 632-7264, option 1, for an Expedite Service Fee Quotation.

     

    4. RESTOCK FEE. All returns are subject to a restocking fee. A standard restocking fee of 25% applies to all returned items. Items may not be returned without prior written approval from Crest Technology, Inc., Inc. Please consult with your Crest Technology, Inc. Customer Service Representative for additional details.

     

    5. PRICE AND PAYMENT. Terms of payment are cash upon delivery or, at Crest Technology, Inc.'s option, with approved credit, net 30 days from date of shipment or such other terms as are agreed between Buyer and Crest Technology, Inc. A finance charge of 1 1/2% per month will be assessed on any amounts outstanding beyond Crest Technology, Inc.’s 30-day payment terms. In the event of Buyer's bankruptcy or insolvency, or if Buyer undergoes a change in ownership, fails to provide adequate assurance or security for credit extended, or takes any other action that Crest Technology, Inc. determines in its sole discretion adversely impacts the conditions under which credit was extended, then all amounts outstanding from Buyer hereunder shall at Crest Technology, Inc.’s option become immediately due and payable. In such event, Crest Technology, Inc. may cancel any order then outstanding at any time during the period allowed for filing claims against the estate, and Crest Technology, Inc. shall be paid cancellation charges which are based upon percentages of work performed or work-in-progress prior to termination plus actual direct costs resulting from termination as computed by Crest Technology, Inc. With respect to any disputed invoice, Buyer shall pay all amounts not in dispute, and Customer expressly waives the right to assert any offset or counterclaim with respect to amounts due under any invoice issued by Crest Technology, Inc. hereunder. Buyer expressly grants to Crest Technology, Inc., and Crest Technology, Inc. retains a security interest in the goods sold to Buyer, and all proceeds from any sale thereof, under the California Commercial Code, until payment in full has been made to Crest Technology, Inc.. If Buyer defaults in any obligation hereunder, Crest Technology, Inc., in addition to all other rights and remedies under these Terms and Conditions, will be entitled to all rights, powers and remedies available to a secured party under the California Commercial Code. Buyer acknowledges that this section constitutes a security agreement and on request of Crest Technology, Inc., Buyer will execute any instruments Crest Technology, Inc. may request to perfect its security interest.

     

    6. REMEDIES IN THE EVENT OF CANCELLATION OR DEFAULT. In the event the Buyer cancels this order, or becomes overdue on its account payable to Crest Technology, Inc. by failing to pay for this order when due in accordance with the Terms and Conditions hereof, in addition to the charges assessed to the Buyer above, the Buyer shall be required to pay all costs of collection, including, whether suit be brought or not, attorney’s fees, court costs, collection expenses and other expenses which Crest Technology, Inc. may incur or pay in the prosecution or defense of its rights hereunder whether in judicial proceedings at law or in equity, including bankruptcy court, or whether out of court. 

     

    7. PRODUCT/PRICES CHANGES. Crest Technology, Inc. reserves the right to discontinue the manufacture or sale of any good or product at any time or to alter, modify or redesign its goods or products. All prices charged by Crest Technology, Inc. are subject to change without notice. If any governmental action or request shall prevent Crest Technology, Inc. from implementing any or continuing any price already in effect, Crest Technology, Inc. may at its option cancel Buyer’s order or any part hereof.

     

    8. TAXES. Prices are exclusive of all federal, state, local, property, or other taxes, duties, import fees or other government charges, which may now or hereafter be applicable to, or imposed upon with respect to the goods and/or services furnished under the Sales Agreement. Buyer shall be responsible for all such taxes/ charges in addition to the price of the goods and/or services. 

     

    9. DELIVERY. Delivery dates are not guaranteed, but are estimated on the basis of immediate receipt by Crest Technology, Inc. of all information and approvals to be furnished by Buyer and the absence of delays which are excused under Section 11 (Delays). 

     

    10. TITLE AND RISK OF LOSS. Unless otherwise agreed by Crest Technology, Inc. in writing, Crest Technology, Inc. shall select the method of shipment, shall ship the goods F.O.B. (Crest Technology, Inc.’s point of shipment) with title to pass to Buyer at F.O.B. point of shipment. Risk of loss, damage to, or shortage of goods shall pass to Buyer upon Crest Technology, Inc.’s delivery to carrier regardless of notice to Buyer. Crest Technology, Inc. assumes no responsibility for insuring shipments unless specifically agreed to in writing by Crest Technology, Inc., in which case the cost of insurance shall be for Buyer’s account. In no event shall Crest Technology, Inc. be liable for damage or loss to a shipment caused by a carrier.

     

    11. LIMITATION OF WARRANTIES. Except for the express warranties specifically set forth or incorporated by reference in this sales agreement, which are the only warranties which apply to the goods and/or services furnished under the sales agreement, no other warranties whether statutory, written, oral, express, implied, including without limitation the warranties of merchantability or fitness for a particular purpose, or otherwise, shall apply. If applicable, Crest Technology, Inc.'s basic warranty is attached hereto. Unless otherwise provided in this sales agreement, any specifications attached to or furnished with goods sold under the sales contract are descriptive and are not intended as warranties. 

     

    12. LIMITATION OF REMEDIES AND LIMITATION OF LIABILITY. Notwithstanding any other provision to the contrary contained in the sales agreement:

      

    A. Following delivery of the goods and/or performance of the services covered by the sales agreement, the remedies specified in the warranties set forth or incorporated by reference in this sales agreement shall constitute the sole remedies of the buyer and the sole liability of Crest Technology, Inc. And its subcontractors with respect to such goods and/or services, whether in contract, tort (including negligence), strict liability or otherwise, and any such liability shall terminate upon the expiration of the warranty period specified in such warranties. 

     

    B. In no event shall Crest Technology, Inc. Or its subcontractors have any liability to buyer, whether as a result of breach of contract, tort liability (including negligence), strict liability or otherwise, and whether arising before or after delivery of the goods and/or performance of the services furnished under the sales agreement, for any special, indirect, incidental, consequential, exemplary, punitive or penal loss or damage of any nature whatsoever, including without limitation, damage to or loss of use of plant or equipment, expenses involving interest charges or cost of capital, loss of profits or revenues, cost of substitute equipment, facilities or services, cost of purchased or replacement power (including additional expenses incurred in using existing power facilities), or claims of buyer's customers.

     

     

    C. In no event shall the liability of Crest Technology, Inc. And its subcontractors for damages arising out of or connected with the sales agreement, or the performance or breach thereof, or the design, manufacture, sale, resale, delivery, installation, use, operation, maintenance, or repair of the goods and/or services provided under the sales agreement, whether in contract, tort (including negligence), strict liability or otherwise, exceed the purchase price of such goods and/or services, and buyer releases Crest Technology, Inc. from all claims and liabilities in excess of that limitation. At Crest Technology, Inc.’s election, and in lieu of the purchase price in such event, Crest Technology, Inc. may deliver conforming goods to buyer with respect to Crest Technology, Inc.’s noncompliance hereunder. Buyer waives all other remedies, statutory or otherwise, including without limitation, the remedies of specific performance and replevin. Any action brought by buyer in connection with Crest Technology, Inc.’s performance hereunder must be commenced within six (6) months after such cause of action accrues or it will be deemed waived.

     

    D. This section state’s buyer’s sole and exclusive remedy for breach of warranty.

      

    13. DELAYS. Crest Technology, Inc. shall not be liable for delays in performing or failure to perform its obligations under the Sales Agreement resulting directly or indirectly from, or contributed to by acts of God; acts or failures to act of Buyer; acts or failures to act of civil or military authority; governmental priorities; fires; strikes; or other labor disputes; accidents; floods; epidemics; war; riot; delays in obtaining or inability to obtain materials, components, labor, fuel or supplies; or any other circumstances beyond Crest Technology, Inc.'s reasonable control.

      

    14. GENERAL PROVISIONS.

     

    A. Governing Law. The Sales Agreement is governed by the laws of the State of California, USA, without regard to its conflicts of laws rules. The United Nations Convention on Contracts for the International Sale of Goods will not apply. The Superior Court of the County of Alameda or San Francisco or the United States District Court for the Northern District of California shall have jurisdiction and venue over all controversies arising out of, or relating to, the Sales Agreement.

     

    B. Assignment. Buyer may not assign its rights or delegate its duties under the Sales Agreement to any third party without Crest Technology, Inc.’s prior written consent.

     

    C. Severability. If any provision in the Sales Agreement is held invalid or unenforceable to any extent, the remaining provisions will not be effected and will be enforced to the greatest extent permitted by law.

     

    D. Relationship of Parties. Crest Technology, Inc. and Buyer are independent contractors. Nothing in the Sales Agreement shall be deemed to create a partnership, joint venture, franchise, employment, or agency relationship between the parties. Neither party shall have the power or authority to bind or obligate the other party.

     

    E. Waiver. Any failure or delay by either party in exercising any right or remedy will not constitute a waiver.

     

    F. Entire Agreement. The Terms and Conditions contained herein constitute the entire agreement between Crest Technology, Inc. and Buyer and supersede any and all prior representations, agreements, understandings, whether oral or written, relative to the goods delivered hereunder. No course of dealing or usage of trade shall be relevant to supplement or explain any of these Terms or Conditions. No modification of these Terms and Conditions shall be effective unless agreed to in writing and executed by Crest Technology, Inc.

     

     

     

  5. 5. Is Darcoid a certified Parker distributor?

    Darcoid Nor-Cal Seal is a certified Parker distributor. In fact, we are the oldest Parker Seal distributor, dating back to 1954. With over 60 years of industry experience, you can be sure you are in the right hands. 

  6. 6. Do you have a minimum order requirement?

    We have a minimum dollar order requirement of $25 but this can vary by product. We are also subject to manufacturers MOQ but will try our hardest to accomodate your needs.